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Google Vault is a data retention, eDiscovery, and archiving solution built into Google Workspace. It allows administrators to retain, search, export, and place legal holds on user data across supported Google services like Gmail, Drive, Chat, Meet, and more.
Data retention & governance: Helps organizations manage the lifecycle of data through customizable retention policies and holds, ensuring compliance with internal and regulatory standards.
eDiscovery: Enables the identification, preservation, and retrieval of electronically stored information (ESI) for use in legal matters such as audits, investigations, or litigation.
To access Google Vault, visit vault.google.com and sign in using your Google Workspace credentials.
Note: Only users with the correct permissions and Vault licenses can access and use Google Vault features.
If you're using Business Starter or Business Standard, Vault is not included by default and must be purchased as an add-on.
Only super admins or users with specific Vault privileges (like managing Holds or running eDiscovery searches) can perform actions in Vault. These permissions are managed through the Admin Console.
Only users with appropriate Vault privileges can use it to perform actions like searching, applying holds, or managing retention rules. These permissions are typically granted by a super administrator through a custom admin role in the Google Admin Console.
For a full list of Vault privileges, see Google’s support guide.
Step 1: Navigate to the Google Vault app through the waffle iron or through https://vault.google.com/
Step 2: Click on “Matters” on the homepage.
Step 3: Click on “Create” to create a new matter.
Step 4: Enter the “Matter name” and “description” and click on “Create.”
Step 1: Click on a “Matter” in which the search needs to be performed.
Step 2: Choose a “Service” from Gmail, Drive Groups, and Chat for which the search needs to be performed.
Step 3: Fill in the following details:
→ Accounts or entities
→ Time zone
→ Date sent
→ Additional terms for search
and then click on “Search”.
Google Vault allows us to apply a “Hold” on data for specific apps. When a hold is applied to data, the data cannot be purged from the Google systems indefinitely or till the Hold is removed/deleted.
Step 1: Open the Matter where you want to apply the hold.
Step 2: Click on the Holds tab.
Step 3: Click on Create Hold.
Step 4: Select the Hold name as well as the Service.
Step 5: Select the “Scope” of the Hold, which is
→ User accounts
→ Organizational units Learn more about Google organizational units.
Step 6: Select the “Conditions” such as
→ Start date
→ End date
→ Query terms
Step 7: Click on “Create" to create a hold.
Step 1: Select Holds tab for a “Matter”.
Step 2: Click on “Delete” for a specific hold.
There are two types of retention rules-default and custom. For more information, click here.
Step 1: Go to the Retention section and click on Create under the Custom rules tab.
Step 2: Select the “Service” on which Retention rule needs to be applied. You can choose from:
→ Gmail
→ Drive (including Shared Drives)
→ Groups
Step 3: Select the “Scope” of the retention rule.
Step 4: Select the “Duration” as well as “Action” for the Retention rule. Then click “Create” to apply the rule.
Step 1: Select the default retention rule and click on “Delete”
Step 2: Select the custom retention rule tab and click on “Delete”
On the basis of | Retention rules | Holds | |||
---|---|---|---|---|---|
Use | Created to preserve data for operational or compliance purposes | Created in response to litigation, legal matters, or investigations | |||
Purpose | Define how long data is retained before deletion | Prevent deletion of specific data for legal protection | |||
Services covered | Retention rules can be applied to preserve data from different apps such as Gmail, Google Drive etc. for a specific period or indefinitely. | Holds can be applied to specific user accounts or to all accounts in an organizational unit. Holds preserve the data indefinitely. | |||
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No Restore Functionality:
Export Limitations:
Service Limitations:
Licensing Restrictions:
Due to these limitations, using a third-party backup solution is essential for complete data protection. SysCloud backs up all your Google Workspace apps. It alerts you to ransomware threats in real time. It fixes compliance gaps. You can use advanced keyword and metadata search to locate emails and files. You can restore data instantly using point‑in‑time backup snapshots. Learn more about SysCloud’s Google Workspace backup.
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