SaaS Data Protection Center

Actionable insights, best practices and tips for IT admins to protect SaaS data.

SaaS data retention configuration

SaaS app data architecture

Data backup & recovery guides

eDiscovery and Legal hold

Compliance

Glossary

Select SaaS app below to view the respective data protection center:

Microsoft 365

Google Workspace

HubSpot

Slack

QuickBooks Online

Salesforce

Xero

Box

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Why care about SaaS data protection?

Complex SaaS management challenges

SaaS is here to stay and SaaS adoption is accelerating. IT admins have to shoulder the burden of ensuring data availability in an increasingly complex cloud security landscape.

88

Average number of SaaS applications in an organization

Source: Okta business at Work report

96%

Data loss events have a financial motive behind them

Source: 2021 Data Breach Investigations Report by Verizon

40%

App misconfiguration errors result in data loss.

36%

Data breaches are attributed to phishing scams.

Source: 2021 Data Breach Investigations Report by Verizon

Inconsistent native data retention in SaaS apps

Uneven data retention settings across popular SaaS applications is the Achilles heel for data protection. It takes a single implementation or settings oversight to cause a major data loss event.

Retention gaps

For most clouds, retention capabilities vary by the subscription plan.

Complex data architectures

Legacy clouds with modern UI wrappers have complex data interdependencies.

Incomplete retention

Even apps designed for data retention do not offer a comprehensive solution.

SaaS apps take no responsibility for data backup

Most popular SaaS apps do not take responsibility for data backup leaving critical data vulnerable to data loss events due to accidental deletions, human errors, or malicious attacks.

Google Workspace terms of service

Important: As a Google Workspace customer, you are responsible for the security of components that you provide or control, such as the content you put in Google Workspace services, and establishing access control for you users.

Microsoft 365 service agreement

You are responsible for protecting the security of your data and identities, on-premises resources, and the cloud components you control (which varies by service type).

Regardless of deployment, the following responsibilities are always retained by you: