Upgrade Cloud Backups with our Advanced Features
Explore our suite of advanced features designed to help SaaS administrators manage backup data effortlessly.
Choose a cloud to explore available features
Google Workspace
Advanced features
Automated Backup
Create automated backup jobs to define the scope of the backup and the apps to be backed up, along with custom retention settings. Once the job is created, SysCloud will automatically back up the data once every 24 hours.
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Auto backup new users
Turn on the auto backup feature to automatically enroll new users (such as new hires) to the backup schedule.
Granular backup scope
When creating a backup job, admins can select the users, domains, organizational units, and Google Workspace apps (Calendar, Google Classroom, Contacts, Gmail, Google Drive, Shared Drive, and Google Sites) to be included in the backup.
Multiple backup jobs can be created to customize retention settings for different entities within the cloud. Admins also have the option to edit the backup job, if required.
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Retention management
Define how long the backed up data should be retained to remain compliant with federal and state retention laws. Admins can either retain data for an unlimited period or set custom retention periods for different apps. This ensures that the backup archives are not cluttered with data that’s no longer required.
SysCloud offers two types of retention:
Item-level retention, where the retention period is calculated based on the last modified date of the item that is being backed up. Learn more
Snapshot-level retention, where the retention period is calculated from the date of the latest snapshot of the backed-up item. Learn more
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Multi-domain backup
Save on subscription costs by backing up multiple domains from a single SysCloud account. Easily switch between domains to administer the backup archives.
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Content exclusion
Exclude specific file types or files above a certain size when creating a backup job so that only the necessary data is backed up. This helps to speed up the backup process.
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User exclusion
Exclude specific users and groups from the backup schedule when creating a backup job. Save on SysCloud licensing costs by excluding users from the backup job.
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Granular progress tracking
Get an accurate time of completion for all your base backups, incremental backups, restores, and exports. Admins can track the progress at an account-level, domain-level, app-level, and even at a user-level.
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Backup on demand
Use the on-demand backup option to instantly initiate backup for specific users. Admins can run an on-demand backup before rolling out major changes to a Google Workspace account such as data migration, third-party app integration, or data deletion to ensure that the latest data is available for restore in the event of data loss or corruption.
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Intuitive Backup Dashboard
Real-time backup, restore, and export status
Get real-time status of the backup, restore, and export activities. The dashboard provides a complete backup health status for the past 30 days, and restore and export status for the past 90 days.
Administrators can drill down from the dashboard to see the number of in-progress and completed backups tasks, and restore and export requests.
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Usage status
View the total amount of data backed up, the number of days the data has been protected, the number of items restored and exported, the number of users, shared drives and classrooms backed up, and the total storage consumed at an app and domain level, all from a single dashboard.
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Error notifications
Quickly identify and resolve any errors with SysCloud’s real-time backup, restore, and export error notifications. Admins can drill down from the dashboard for more information and get helpful tips to fix the errors.
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Ransomware protection
Get real-time ransomware threat notifications on the Google Workspace dashboard. The ransomware threat card can be expanded to display details of the threat. Admins can further drill down to view details such as the ransomware type, owner of the infected file, and the date when the threat was detected, to take proactive actions.
With SysCloud, admins can be assured that not a single threat will go unnoticed as the dashboard immediately flags any ransomware threat before the attacker encrypts the files.
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Security and Compliance
With SysCloud’s Security & Compliance, get a unified view of compliance violations and security alerts right on your dashboard—spot data sharing, detect policy violations, and respond instantly.
Admins can drill down to investigate flagged files or emails, revoke sharing, and transfer ownership for remediation.
With SysCloud, admins can address compliance requirements, safeguard sensitive data, and maintain airtight security from a single pane of glass to proactively.
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Data Change Insights
As part of Data Change Insights, track data changes and get AI-detected anomalies directly on the dashboard for newly added, changed, or deleted items, providing an instant overview of changes.
Admins can drill down to investigate flagged changes, view anomaly trends, and take corrective actions, such as exporting data for audits or addressing insider threats.
With SysCloud, admins gain a comprehensive view of data changes and anomalies, enabling proactive responses to maintain data integrity and compliance across their SaaS applications.
eDiscovery Search
Easily manage searches with the eDiscovery dashboard. The eDiscovery card provides a quick overview of saved searches and legal hold details.
Saved searches
Displays the number of scheduled and one-time searches. Clicking on the numbers redirects to the search results page, pre-filtered for the selected category—scheduled or one-time searches—for easy review and action.
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Items on hold
View the total count of items currently on legal hold. Expanding this section provides details such as user accounts, domains, and item counts. Clicking the item count redirects to the search results page, where admins can get a comprehensive overview of the items on hold.
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Flexible dashboard views
SysCloud offers admins the flexibility to monitor backups at different levels. Easily switch between dashboards to view data at a cloud level, app level, domain level, or even at a user level.
Use the cloud-selector dropdown to view the dashboard for any specific cloud or application. Type the domain or user name in the search bar to view the dashboard for specific domains or users.
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Ransomware Protection
Ransomware alerts and recovery
SysCloud scans the data being backed up to detect different types of ransomware, including batch programs, executables, and macro-enabled ransomware files.
Administrators can review ransomware alerts directly from the dashboard. To take action:
Transfer ownership: Reassign ownership of the file from the user to another user in the organization.
Remove sharing: Restrict access to the infected file by revoking all sharing permissions.
Mark as true positive: Identify all ransomware violations associated with the selected items as confirmed threats.
Delete: Remove the infected file from both SysCloud backup archives and the user’s Google Drive.
Dismiss: Mark the threat as a false positive if no risk is identified.
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Identify encrypted files and recover safe snapshots
SysCloud identifies files that have been encrypted by ransomware, allowing administrators to delete these compromised files.
In the event of a ransomware attack, SysCloud assists you in restoring a safe version of encrypted files. SysCloud recommends safe versions of the files for recovery and also offers an option to choose from deleted files in the latest known safe backup snapshot.
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Security & Compliance
Automated monitoring
Automatically scan Google Workspace data with pre-defined policies for regulations. Following are the pre-defined policies:
Custom compliance policies
Define robust security rules using keywords, regex, and thresholds tailored to your business needs. Setup exceptions and track sharing trends across files and emails to prevent data breaches.
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Perform actions instantly
Respond to compliance violations in real time with automated workflows, saving time and reducing risks.
Perform on-demand actions like revoking sharing, quarantining files, and controlling email access to mitigate risks.
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Data Change Insights
Compare backup snapshots
Identify record-level and metadata changes by comparing two backup snapshots side by side. Pinpoint discrepancies to address data integrity issues and streamline compliance with detailed insights.
AI-powered anomaly detection with actions
Detect unusual data activities like excessive deletions or unexpected modifications using AI algorithms.
Take immediate actions on flagged anomalies, such as investigating malicious insider activities or exporting data for audits, ensuring swift threat mitigation.
Unified dashboard for insights
Monitor all data changes and AI-detected anomalies from a single, intuitive dashboard.
eDiscovery Search
eDiscovery metadata search
Effortlessly locate backed-up files, emails, chats, and records with SysCloud’s eDiscovery metadata search add-on. This allows admins to perform comprehensive metadata searches, ensuring quick access to critical information across all supported SaaS apps and data types from a single, intuitive interface. Once the search results are displayed, admins can take the following actions:
Hold: Place items on legal hold to prevent deletion and override retention policies.
Export: Export search results for further use.
Restore: Restore selected items to their original location.
Delete: Permanently remove items from SysCloud backup archives and user accounts.
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eDiscovery content search
Quickly locate and manage backed-up files, emails, chats, and records for compliance and legal purposes. Perform advanced searches across both metadata and content fields, providing deeper insights and access to critical information. Once the search results are displayed, admins can take the following actions:
Hold: Place items on legal hold to prevent deletion and override retention policies.
Restore: Restore selected items to their original location.
Export: Export search results for further use.
Delete: Permanently remove items from SysCloud backup archives and user accounts.
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Advanced restore and export capabilities
Point-in-time restore
Go back in time to recover from accidental deletions, ransomware attacks, or data corruption using point-in-time backup snapshots. Admins can review all the backup instances and choose the right version of the data that needs to be restored.
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Cross-user restore with sharing permissions and folder structure intact
Easily transfer ownership of data by restoring backed-up files, emails, contacts, and calendar events to a different user account in the same domain, with sharing permissions and folder structure intact.
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Restore to a custom label or folder
Restore Gmail emails and Google Drive files either to their original location or to a custom label/folder. Restoring to a separate label/folder lets users easily identify the restored data.
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Export emails in MBOX and PST formats
Export or download emails in both PST and MBOX formats. Quickly import downloaded emails into popular email clients without wasting time in converting the downloaded emails into a compatible format.
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Restore and export progress and reports
Easily access restore and export reports to stay updated on the progress of restore/ export requests, along with key information such as the restore source and destination, number of restored/exported items, restore/export type, user who initiated the restore/export, and restore/export date.
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Automated error management
Spend less time fixing backup errors and focus on other critical admin tasks while SysCloud automatically resolves cloud API errors.
Easily track manual error resolution tasks to completion with error resolution workflows.
Managing your account
Cloud connection management
Manage all the clouds and accounts connected to the SysCloud backup application from the Cloud Connection Center. Admins can connect new Google Workspace accounts, perform an on-demand sync, and resolve sync errors - all from a single screen.
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On-demand cloud sync
Initiate an instant cloud sync anytime between two backup schedules to enable backup for new users, OUs, classrooms, or shared drives without waiting for the daily backup cycle.
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Access management
Admin roles
Create any number of backup admin roles to distribute admin workload among the IT team and easily manage restore requests. Admins can assign granular permissions to specific users and edit them as required.
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End-user self-service
Improve your recovery time objective (RTO) by authorizing end-users to restore or export their lost data from the SysCloud backup archives - with zero IT intervention. This feature can be turned on or off at a domain, organizational unit, or user-level.
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C-Suite archive data protection
Protect sensitive information by disabling admin access to backup archives of specific users such as CEO or CFO.
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Audit logs
Get full control and visibility over all the admin and end-user actions. View detailed audit logs for all the backup, restore, and export events.
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